30-Day Money Back - Return Policy

  • All hearing aids and other related products and accessories are fully refundable if they are returned to Audi Hearing in good condition within 30 days of the date of purchase.
  • ​The safe custody and care of the aids/devices issued to you are your sole responsibility. It is up to you to contact your insurance company to ensure the aids/devices are covered by them should anything happen.
  • Our Hearing Care Professional will need to meet with you to confirm the aid/devices are in good condition and that everything quoted has been returned to Audi Hearing. If this is the case, a full refund will be given.
  • Audi Hearing will ensure all returns and refunds are processed in accordance with Australian Consumer Law.
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